Managed Services
After implementation, we take over management, monitoring and service management - so your network and security are continuously under control.
Our approach
Managed Services is not a standalone product, but the way Leeps delivers. After design and implementation of your connectivity, network infrastructure and network security, we take over operational management completely. Our NOC and SOC monitor your environment 24/7, our engineers are ready for on-site interventions, and service management ensures structured change, incident and capacity management.
What's included
NOC (Network Operations Center)
Continuous monitoring of performance, capacity and availability. Proactive management that resolves problems before you notice them.
SOC (Security Operations Center)
Real-time detection and response to security incidents. 24/7 monitoring of your security environment.
OnSite Support
Certified technicians available for physical interventions at all your locations - fast and within agreed response times.
Service Management
Structured management of changes, incidents and capacity. Transparent reporting and clear SLAs.
Why Leeps
Connected to the core
Managed Services connects directly to the three solution areas - not a standalone operation.
One point of contact
Whether it concerns a network outage, a security incident or a change request.
Proactive, not reactive
Continuous monitoring and predictive management ensure your environment remains stable and secure.
